Category: Troubleshooting
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Troubleshooting Slice
Slice add-in for Excel connects users to Planning Analytics allowing the users to build dynamic reports connected to TM1 cubes. While it introduces advanced analytical functions, users may encounter challenges. Effective troubleshooting ensures Slice’s smooth operation, allowing for comprehensive utilization of its features for insightful data analysis. Below you will find some of the known…
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Using active directory to manage Pulse groups and users security
Starting with v6.3.0, the Pulse groups and users security can now be imported from an active directory.
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Increasing the Pulse Web client session timeout
By default the Pulse Web client sessions timeout after 20 min of inactivity. To update the timeout value:
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Creating a support ticket
How to create a support ticket
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Troubleshooting Pulse Excel logging
Pulse uses an Excel add-ins to monitor how Excel is used by TM1 users. Starting with Pulse v5.6, you can choose between two Excel add-ins. We recommend using the new Excel Logger instead of Extend. Excel Logger is a lighter version that will work better for Excel 2016 64 bits than Extend. If you just need the logging…
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Troubleshooting Pulse documentation update
When setting up a new TM1 instance, it is important to execute the documentation. To execute the documentation, go to Administration > Update Documentation:
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What’s behind the execution of a migration package
Pulse helps you to migrate TM1 objects from one TM1 instance to another. If you want to know how to create a migration package in Pulse, you should check the following How to.
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FAQ
General In the past we have released major version of Pulse every 6 months, this will be moving to every quarter in 2015 due to number of enhancements being added at the request of customers. Pulse can be installed in a under 5 minutes and requires no TM1 downtime to get it up and running.…
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Technical Documentation Returning a Blank Page
For very large TM1 models the technical documentation can run into 1000’s of pages, this can cause issues with the rendering the report.