After a project has gone live, do you have a comprehensive post-implementation program for supporting your TM1 users through training, staff augmentation and checks to ensure a stable system?
With TM1 designed for high performance, if your TM1 environment is running at less-than-desirable performance, it could deter users from using the system.
Learn how you can be proactive from this issue through Cubewise CARE.
Key takeaways on Cubewise CARE:
- Support for your TM1 system
- Multi-level help desk support available
- Guaranteed response times
- Maintain a healthy system
- Pre-purchase CARE hours for BAU support
- Pro-active managed services to continually drive improvements and growth for the TM1 system with a designated Technical Account Manager
Recorded at the Cubewise EDU TM1 and Planning Analytics User Conference in Sydney 2019.